Forgot User Name   Please refer to the list below if you are unsure what your user name is- User Type User Name Insurance Company Account NAIC Number North Carolina State/Court Users Your Email Address   Forgot/Expired Password   If you have forgotten your password, your password has expired, or your password is not working for some other reason - then you can request a new password. To begin, please provide your Web User Name below.   Web User Name: *   If you do not remember the answer to the Secret Question, you should contact the NCIVS Help Desk for further assistance.